Terms and Conditions

Effective date: 1 January 2023


1. This website is owned and managed by SpeakEnglishwithMish. These Terms set out the terms and conditions under which you may use our website and the services we offer. By accessing or using the website for our service, you agree that you have read, understood and agree to be bound by these Terms.

2. The Service and all materials contained or transferred therein, including, by way of example, text, graphics, logos and all related intellectual property rights, are the exclusive property of SpeakEnglishwithMish. Except as expressly stated herein, nothing in these Terms will be considered as a license in or under such Intellectual Property Rights and you agree not to sell, license, modify, copy, reproduce, transmit, adapt, unless authorized by SpeakenglishwithMish.

3. To the fullest extent permitted by applicable law, SpeakenglishwithMish can under no circumstances be held liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses arising from or relating to the use or inability to use the service. To the maximum extent permitted by applicable law, x x assumes no responsibility for (i) errors, errors or inaccuracies in the content; (ii) personal injury or property damage, of any nature, resulting from accessing or using our service; and (iii) any unauthorized access or use of our secure servers and / or any personal information stored therein.

4. We reserve the right to change these terms from time to time in our sole discretion. Therefore, it is necessary to periodically review these pages. When we change the Terms in a material way, we will notify you that major changes have been made to the Terms. Your continued use of the website or our service after such changes constitutes acceptance of the new Terms. If you do not agree to the terms or future versions of the Terms, do not use or access (or continue to access) the website or service.

5. After filling in any form on the site, with the exception of the contact form if the newsletter option is not checked, you agree to receive messages and promotional materials from us from time to time, by e-mail or any other contact form that you can provide us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notices, please notify us at any time or unsubscribe from the "unsubscribe" button in any e-mail we send.

6. We offer a 7-day money back guarantee should you be unhappy with the Service in your first month of membership. To request a refund please contact Mish at [email protected]

You may also cancel your monthly subscription at any time via your account page, but due to the nature of the service, no refunds will be made for any membership fees already paid, excluding the 7 day money back guarantee as stated above.

Once you cancel you will no longer have access to the service, including all content and community resources, once your current membership period is completed.

The 7 day refund period only applies to your first subscription (the first time you subscribe) and cannot be used more than once. If you subscribe again and ask for a refund within the 7 days, it will not be issued. 

No partial refunds are given should you terminate six month's subscription before your renewal date; however, you will retain access to the service until the end of your payment term.

It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the service and do not wish to be billed further.

7. We will email you to confirm the placement of your order and with details concerning service and product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Once confirmed, we will provide you access to the purchased service. You agree and understand that access to the service may at times be influenced and affected by third parties that we use to provide the service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against The Fluency Club when there are reasonable delays in the access of the service.

The Fluency Club reserves the right to terminate the service, and or access to certain features of the service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

If you are paying on a monthly subscription this allows you access to the service for 30 days. Failure to pay your monthly subscription payment will result in access to the service being stopped.

For 6 month subscriptions you will receive 182 days access. You may cancel the automatic renewal of your 6 month subscription at any time and your access to the site will end at the end of the current contracted term.

8. The services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the site or service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

We reserve the right to remove the accounts held by any individuals representing companies that offer a similar or directly competing service.

9. To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to membership sites and other information are subject to change. The Fluency Club makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. We disclaim all liability for any inaccuracy, error, or incompleteness in the Content.

In order to use the Service, you will be required to provide information about yourself including your name, email address, and password, and other personal information. You agree that any registration information you give to The Fluency Club will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

One account profile may only be used for one individual person. If you share your account with any person other than the account profile that was created, failing to adhere to this rule, your account will be terminated effective immediately without any refund.

 Contact Us

If you have any questions, concerns or complaints, please contact us:

By email:  [email protected]